If you’re using Office 365 at your work/school, a global administrator must have assigned a unique username and password for you. It is true that a Microsoft account can be used to sign-in to most of Microsoft services but if your device is part of organization, you may need to use their credentials instead. FIX: You Can’t Sign In Here With A Personal Account FIX 1 – Identify And Sign-in With Correct Accountįirst of all let us focus on the error message and make sure you’re trying to sign-in with the correct account. Here is what you can do to bypass this message and sign in to the app or service you wish to. Worth to mention here that above error message isn’t limited to Microsoft Store app and may appear while signing in to other Microsoft products/services such as OneDrive, Teams, Microsoft Office applications. You can’t sign in here with a personal account. Recently, while signing in to Microsoft Store app using the Microsoft account, we came around following error: This doesn’t look like a work or school email. In some cases, if you’ve already switched to Microsoft account, you may not need to sign in separately to Store app as it would directly pull your information. While you download any app from Store, you need to sign in first. In Windows 10, you may often use Microsoft Store to install new apps of your choice.

Can t access my microsoft account